Payment Policy

At Merus Protocol, secure transactions and customer confidence are a top priority. This page outlines how we handle payments, what methods we accept, and how we protect your information.

Accepted Payment Methods

We accept the following payment methods at checkout: Visa, Mastercard, American Express, Discover, Diners Club, PayPal, Shop Pay, Apple Pay, Google Pay, and Bancontact. All available options are displayed automatically at checkout based on your location and device.

Secure Payment Processing

All payments are processed through Shopify's secure checkout system, which uses industry-standard SSL encryption to protect your personal and financial information. We do not store your full payment card details on our servers.

Payment Confirmation

Once your order is placed, you will receive an email confirmation summarizing your order details and payment amount. If you do not receive a confirmation within a few minutes, please check your spam folder or contact us at support@merusprotocol.com.

Payment Safety & Protection

We never share your payment information with third parties beyond what's required to process your transaction (such as our payment processor). For subscription orders, your saved payment method is securely stored and managed through our checkout provider, not directly on our servers.

Questions?

If you have any questions about a charge, payment method, or your billing, reach out to us anytime at support@merusprotocol.com or call 1 (833) 987-7385.